PLEASE NOTE: Please review the pick-up schedule BEFORE bidding to ensure you are available or can send someone in your place to pick up your items. If you are bidding, you acknowledge that you are aware of the pick-up date and time, and it is not our responsibility to send reminders. We do our best to send reminder texts and phone calls when needed. PACKING MATERIALS: No packing materials including boxes are provided. Customers are responsible to make sure they have all their items before leaving the pick-up/auction site. We are not responsible for items forgotten or left behind. LARGE ITEMS: Staff is unable to assist in the removal of any items including larger furniture. Please bring appropriate help and an appropriately sized vehicle! As most of our auctions are conducted in private homes, some items may be located are upper or lower levels of the home. NO SHOWS: After the removal time has expired, all unpaid invoices will be processed as NO SHOWS and all remaining lots will be considered abandoned and disposed of at the affiliate’s discretion. NO SHOWS run the risk of having their account locked down by K-BID and penalty fees may be incurred to have an account reinstated. SHIPPING: If an item is offered as shippable, we will bring the item to a third-party shipping company for you. We have no control over the fees they may charge. There are factors that will greatly increase the rate including the size and weight. i.e. Artwork is expensive to ship because of the size, not the weight. If you would like you would like your item shipped: 1. Invoice for all items to be shipped must be PAID IN FULL. We will not ship if unpaid. 2. Text 612-354-6974 with your name, bidder number and the auction title stating please ship my items. WE MUST HAVE NOTIFICATION BEFORE THE PICKUP TIME CLOSES. 3. We will typically bring your item to UPS within three days of the pickup/removal date.

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