PLEASE NOTE: This sale is being conducted in a PRIVATE HOME and there are no exceptions to the removal date. Accomodations after the scheduled pickup window will not be provided, items paid for and not picked up during the scheduled pickup window will be considered abandoned and no refunds given. If special pickup arrangements are required outside the pickup window, arrangements need to be made prior to the start of the pickup window and an additional minimum $35 special handling fee will be assessed per lot. Before the pickup, please email angie@northernlightsst.com with your name, bidder number and the auction title stating which lot/lots you would like to make special arrangements for pickup. While we make our best effort to note issues on items either in writing or by our photographs, absence of a formal condition report does not imply that a piece is perfect, free from defects, or the effects of aging. Please review all photos carefully prior to bidding. Any condition statement is a courtesy to our buyers and should be considered our opinion and not a statement of fact or free from human error. Requests for additional information can be made by email to angie@northernlightsst.com. PACKING MATERIALS: Typically packing materials including boxes are not provided. Customers are responsible to make sure they have all their items before leaving the pick-up/auction site. We are not responsible for items forgotten or left behind. LARGE ITEMS: Please bring appropriate help and an appropriately sized vehicle! As most of our auctions are conducted in private homes, some items may be located in the upper or lower levels of the home. Northern Lights Senior Transitions employees are unable to help lift, carry or transport any items unless special arrangements are made. If special arrangements are made for Northern Lights employees to assist with lifting, carrying or transporting items there will be a minimum fee of $35, additional fees are based on Northern Lights discretion. Please email angie@northernlightsst.com with your name, bidder number and the auction title stating which lot/lots you would like to make special arrangements to assist with lifting, carrying or transporting. NO SHOWS/UNPAID INVOICES: After the pickup window time has expired, all unpaid invoices will be processed as NO SHOWS and all remaining lots will be considered abandoned and disposed of at the affiliate’s discretion. NO SHOWS run the risk of having their account locked down by K-BID and penalty fees may be incurred to have an account reinstated. SHIPPING: If an item is offered as shippable and you notify us PRIOR to the scheduled pick-up window we will either ship the item or bring the item to a third-party shipping company for you. We have no control over the fees they may charge. There are factors that will greatly increase the rate including the size and weight. i.e. Artwork is expensive to ship because of the size, not the weight. We charge a handling fee of $10 per lot, plus the cost of shipping. Shipping costs are variable based on the item and buyer location! S&H fee to be combined at discretion of Northern Lights Senior Transitions. The buyer takes full responsibility for any damage during packaging and shipping. The buyer agrees to hold Northern Lights, third-party shipping company, and K-bids harmless for any shipping damage. If you would like your item shipped: 1. Invoice for all items to be shipped must be PAID IN FULL. We will not ship if unpaid. 2. Email angie@northernlightsst.com with your name, bidder number and the auction title stating please ship my items. Please include any special packaging instructions. Note: additional fees may be required for special packaging. WE MUST HAVE NOTIFICATION BEFORE THE START OF THE SCHEDULED PICKUP TIME. 3. We will typically bring your item to third-party shipping company within two business days of the pickup/removal date. 4. The third-party shipping company will send you a separate invoice for shipping your items. The items will not ship until the invoice has been paid. Please allow 5-10 days for processing time. 5. Once paid your item will be shipped.

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